Privacy Policy

Privacy Policy

Introduction

Welcome to https://auto-body-shop-city-center.collision-talk.com! We are dedicated to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, management, and protection of information from our users, in alignment with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California Consumer Privacy Act (CCPA/CPRA), USA
  • Colorado Privacy Act (CPA), USA
  • Utah Consumer Privacy Act (UCPA), USA
  • Connecticut Law on Data Privacy (CTDPA), USA
  • Virginia Consumer Data Protection Act (VCDPA), USA
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This privacy policy is applicable to all aspects of our online presence, including our website, mobile applications, online services, and products under the domain https://auto-body-shop-city-center.collision-talk.com. Please note that this policy does not extend to third-party platforms, applications, or services accessed through links on our site, as they have their own privacy policies governing data collection and usage.

Processing Activities

This policy covers various interactions, such as:

  • Using our applications and online services as an authorized user.
  • Visiting any of our websites linked to this Privacy Policy.
  • Receiving communications from us, including newsletters, emails, telephone calls, or text messages (SMS).

Personal Data Collection

We collect multiple types of personal data to enhance your experience and provide tailored services:

  • Account Information: Details related to your user account creation and management.
  • Payment Information: Credit card details and billing addresses for transactions.
  • Financial Information: Bank account numbers, investment portfolios (if provided).
  • Purchase Information: Items purchased, transaction dates, and quantities.
  • Mobile Device Identifiers: Unique device IDs, mobile phone numbers, and IP addresses.
  • Location Data: GPS coordinates and location services data to provide personalized content.
  • Feedback: Comments, reviews, and ratings you share with us.
  • Social Media Information: User profiles and interactions when logging in via social media accounts.
  • Product Information: Preferences, browsing history, and product recommendations based on your interest.

We obtain this data through direct user input, interaction with our services, and automated tracking technologies such as cookies. Additionally, we may receive personal data from third parties, subject to their privacy policies.

Cookies

We employ cookies to enhance your experience and provide valuable insights for service improvement:

  • Strictly Necessary Cookies: Essential for website functionality, ensuring secure login, and maintaining session integrity.
  • Preference Cookies: Customizing content delivery and remembering user preferences.
  • Analytics Cookies: Tracking anonymous usage patterns to understand user behavior and improve our services.

Users have control over non-essential cookies through our Cookie Manager, allowing them to manage their cookie choices.

Retention and Deletion

We adhere to data retention policies based on legal requirements and business needs:

  • Personal data is retained as long as necessary for the fulfillment of the purposes for which it was collected.
  • Once the purpose has been met or if there is no longer a legal obligation to retain the data, we delete or anonymize the information securely.

Security Measures

We take robust measures to safeguard your personal data:

  • Implementing encryption protocols for secure data transmission and storage.
  • Engaging reputable third-party processors who adhere to strict security standards.
  • Regularly reviewing and updating our security practices to meet evolving industry standards.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services do not knowingly collect or solicit personal data from minors, and we encourage parents or guardians to supervise their child’s online activities.

Your Rights

Depending on your location, you have various rights regarding your personal data:

  • Access to your data and its processing details.
  • Correction of inaccurate or incomplete information.
  • Right to erasure (also known as ‘right to be forgotten’).
  • Restriction or object to the processing of your data in specific circumstances.
  • Data portability, allowing you to transfer your data to another controller.
  • Right to withdraw consent at any time without affecting the lawfulness of prior processing based on consent.
  • Non-discrimination for exercising your privacy rights.

To exercise these rights or have data-related inquiries, please contact our dedicated privacy team via email at [email protected] or through written correspondence to the address provided on our website.

Changes to Policy

We reserve the right to update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, and we encourage users to review it periodically.

Contact Information

For any privacy-related inquiries, unsubscribe requests, or feedback, please reach out to us:

Email: [email protected]
Address: Auto Body Shop City Center, Privacy Team, [Street Address], [City, State, ZIP Code]